Thoughts on getting user feedback
in: Diary of a solo dev building a web app
It’s important to give users a way to contact you and provide feedback.
There are plenty of ways to do it, here’s what I’ve chosen for Filerion:
GitHub is a bit technical but I figure that Filerion is for mostly technical people.
A popular option are services like Intercom i.e. an embedded chat widget.
As a solo developer I can’t provide fast response time so I’ve opted for more asynchronous option like GitHub Issues.
Written on Jun 13 2022.
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